Laboratory Information

Hours of Operation and Availability of Testing On Call

ITxM Diagnostics is staffed Monday through Friday, 8:00 am to 5:00 pm. If it is after 4:00 pm during the week or anytime on weekends or holidays and you need Stat testing, you will need to consult the on-call physician by calling 412-209-7040 or 1-800-310-9558. There will be a $250.00 surcharge to bring a technologist in to perform testing on call.

The following tests are available on call.

 
  • 5365 - Antithrombin Activity
  • 535S - APTT Mix
  • 547W - DIC Screen
  • 536F - Factor V
  • 536H - Factor X
  • 536J - Factor IX
  • 536L - Factor XII
  • 5359 - PT
  • 537D - Reptilase Time
  • 5363 - APTT
  • 551I - Closure Time
  • 536E - Factor II
  • 536G - Factor VII
  • 5364 - Factor VIII:C
  • 536K - Factor XI
  • 547L - Heparin Level - Anti-Xa
  • 535P - PT Mix
  • 537E - Thrombin Time
  • 5365 - Antithrombin Activity
  • 535S - APTT Mix
  • 547W - DIC Screen
  • 536F - Factor V
  • 536H - Factor X
  • 536J - Factor IX
  • 536L - Factor XII
  • 5359 - PT
  • 537D - Reptilase Time
  • 5363 - APTT
  • 551I - Closure Time
  • 536E - Factor II
  • 536G - Factor VII
  • 5364 - Factor VIII:C
  • 536K - Factor XI
  • 547L - Heparin Level - Anti-Xa
  • 535P - PT Mix
  • 537E - Thrombin Time
 

Add-On Policy

Clients may request additional testing on previously submitted samples by contacting Client Services at 412-209-7109 or 1-800-967-9672. After it has been determined that a sufficient volume of the appropriate sample type is available and age of sample is appropriate for the test requested, testing will be performed. In compliance with regulatory requirements, written verification (via fax or mail) must be provided by the requesting laboratory. See Add-On Authorization form.

Cancellation Policy

Tests may be canceled and credit given if the request for cancellation is received prior to test set-up. Client Services should be contacted at 412-209-7109 or 1-800-967-9672 for test cancellations. After test set-up, no requests for cancellation will be honored. In these cases, testing will proceed, results will be reported, and the client will be billed.

Critical Values

Certain coagulation tests have critical limits that may constitute the need for therapeutic intervention by a physician. The physician and/or facility will be provided with the critical information by phone as soon as possible. The established critical limits are the following:

  • Euglobulin Lysis Time < 15 minutes
  • Isolated coagulation Factor Deficiency < 0.10 U/mL
  • Fibrinogen < 60 mg/dL OR < 70 mg/dL (reagent lot dependent)
  • Platelet count < 15 x 103/cmm
  • Hematocrit < 20 %
  • PT > 50.0 seconds
  • INR > 5.0
  • APTT > 240 seconds
  • Heparin Platelet Antibody = Positive
  • Heparin PF4 Platelet Antibody = Positive
  • Fondaparinux (Arixtra) Level > 1.9 mg/dL

Billing Procedures

Twice each month you will receive an itemized invoice that will indicate the date of service, patient name, CPT code, and test charge. Payment is due within 30 days of the date of the invoice. To ensure proper credit to your account, please write your account number on all check payments. Please make all checks payable to ITxM Diagnostics.

Should you feel any portion of the invoice is in error, please notify us within 30 days to prevent delays in adjustments and your payments. Adjustments will be reflected on the following invoice.

Our Accounts Receivable and billing representatives are available to answer any questions you may have at 412-209-7314 / 7316.

Clinical Laboratory Improvement Amendments (CLIA) Complaints

Do you have a concern about a Laboratory's operation? Call toll-free 1-877-267-2323 extension 63531 to file a complaint. Click here for more information.